At Arabian Extreme Tours, we are committed to protecting the privacy and personal information of our customers. This privacy policy outlines how we collect, use, and safeguard your information when you interact with our website.
1. Information We Collect
We collect the following types of information when you engage with our services:
- Personal Identification Information: This includes your name, email address, phone number, and other contact details necessary for booking tours.
- Payment Information: Securely collected through third-party payment processors.
- Booking Information: Details of your safari preferences, such as the type of experience you are booking, pickup and drop-off location, etc.
- Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use your personal information for:
- Service Delivery: To process bookings, manage tours, and offer customer support.
- Communication: Keeping you updated about new services, special promotions, or changes to your booking.
- Website Improvement: Analyzing how visitors use our website to enhance the user experience.
- Compliance: Ensuring adherence to applicable legal regulations and requirements.
3. Data Security
We implement robust security measures to protect your personal information from unauthorized access. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
4. Third-Party Processors
Your payment details are processed through third-party service providers with their own privacy policies. We do not store your payment information on our servers.
5. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with law enforcement or government agencies if required by law.
6. Cookies
We use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities on our website.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, so please review it periodically.
For any inquiries or concerns regarding this policy, feel free to contact us at [email protected].